How to Do an Informational Interview (And Actually Get Value From It)

Most people either don’t know what an informational interview is — or they confuse it with a job interview and blow it.

An informational interview is a conversation you initiate with a professional in your target field, role, or company to gather insights, build relationships, and open doors — not to directly ask for a job.

Done right, it’s one of the most powerful (and underused) career tools in India.

Why Informational Interviews Work

BenefitHow It Plays Out
Insider knowledgeLearn what the day-to-day role actually looks like before applying
Referral opportunityA good conversation often leads to a recommendation
ATS bypassMany India roles are filled through referrals before posting goes live
Career clarityConfirm (or change) your direction before investing months
Network buildingOne connection often leads to three more

A LinkedIn India report (2024) found that up to 70% of jobs in India’s mid-to-senior market are filled through referrals or internal networks — not job boards. Informational interviews are your entry point into that network.

Who to Approach

You don’t need a contact list. You need a search strategy.

Step 1: Define your target

  • Industry: e.g., Fintech, EdTech, Pharma, Big 4
  • Role: e.g., Product Manager, Data Scientist, HR Business Partner
  • Company tier: Startup vs. MNC vs. PSU

Step 2: Find people

PlatformHow to Search
LinkedIn“[Role] at [Company]” → filter by “2nd connections” or alumni
Twitter/XFollow industry hashtags; DM thoughtful people
College alumni networkIIT/NIT/DU alumni groups on LinkedIn or WhatsApp
Meetup / HasgeekAttend tech/industry events; follow up after
Naukri / AmbitionBoxRead reviews; find people in the comments

Step 3: Prioritise warm contacts

  • Mutual LinkedIn connection? Ask for an intro.
  • Same college? Mention it — alumni bonds are strong in India.
  • Read their post? Comment genuinely first, then DM.

The Outreach Message (Templates)

LinkedIn DM — Cold (50–80 words max):

Hi [Name],

I came across your profile while researching [Product Management / Data Science / 

consulting] roles at [Company / in the fintech space]. 

Your experience with [specific thing — e.g., “building ML pipelines at Razorpay”] 

really caught my attention.

I’m exploring a transition into this field and would love to hear your perspective 

in a 20-minute chat. No agenda, just genuinely curious about your journey.

Would that work for you sometime this month?

Thank you,

[Your Name]

LinkedIn DM — Warm (Same College / Mutual Connection):

Hi [Name],

I’m [Your Name], a [Year] graduate from [College] — I noticed we’re both alumni!

I’ve been following your work in [field] and found your post on [topic] really 

insightful. I’m currently [job searching / transitioning into X] and would 

love 20 minutes to learn from your experience.

Would you be open to a quick call sometime?

Thanks,

[Your Name]

Email Subject Lines That Get Opens:

  • “Quick question from a [College Name] alum”
  • “20-minute career chat — [Your Name]”
  • “Loved your article on [topic] — quick question”
  • “Referred by [Mutual Name] — would love your perspective”

Before the Call: Research Checklist

☐ Read their LinkedIn profile completely

☐ Note their career transitions (especially if they switched fields)

☐ Read 1-2 of their recent posts or comments

☐ Know the company’s recent news (funding, product launch, expansion)

☐ Know the role you’re targeting inside their company

☐ Prepare 7–10 questions (you’ll use 5–6)

☐ Block 30 minutes (ask for 20, most run 25–30)

The 20 Best Questions to Ask

Organise your questions in 3 categories:

Category 1: Their Career Journey (Build Rapport)

  1. How did you end up in [this role / this industry]?
  2. What did your path look like from [starting point] to where you are now?
  3. What would you do differently if you were starting out today?

Category 2: The Role and Industry (Get Insight)

  1. What does a typical day or week look like in your role?
  2. What skills matter most for success in this field that aren’t obvious from job descriptions?
  3. What’s the biggest misconception people have about this role?
  4. What trends are shaping [the industry] right now in India?
  5. What’s the biggest challenge you’re dealing with professionally right now?

Category 3: The Company (For Targeted Research)

  1. What makes [Company Name] different from competitors in terms of culture?
  2. How are hiring decisions made — what do managers really look for?
  3. What would you look for in a candidate for a role like yours?

Category 4: Your Next Move (Practical Guidance)

  1. What would you recommend I do in the next 3–6 months to be a stronger candidate?
  2. Are there any resources, communities, or certifications you’d suggest?
  3. Is there anyone else you’d recommend I speak with?

Questions NOT to Ask

❌ AvoidWhy
“Can you get me a job?”This ends the relationship
“Can you refer me to HR?”Too transactional for a first call
“What is the salary range?”Too early; inappropriate
“What do you think of my résumé?”They didn’t agree to review it
Questions Googleable in 5 secondsShows you didn’t prepare

During the Call: Flow Guide

0:00 – 0:02  →  Thank them, confirm time (“I know you have 20 mins, I’ll keep it tight”)

0:02 – 0:08  →  Let them talk about their journey (open question)

0:08 – 0:15  →  Your targeted questions (3–4 max)

0:15 – 0:18  →  Practical guidance questions (“What would you recommend I do next?”)

0:18 – 0:20  →  “Is there anyone else you’d suggest I speak with?”

0:20 – 0:22  →  Thank them, recap 1-2 key takeaways, close warmly

Tip: If they say “Is there anything else?” — don’t pile on 3 more questions. Say: “I think I have everything I need — this was incredibly helpful.”

After the Call: Follow-Up Protocol

Within 24 hours — Send a thank-you note:

Subject: Thank you — [Name]

Hi [Name],

Thank you so much for taking the time today. Your perspective on [specific insight] 

was particularly valuable — I hadn’t thought about [thing] that way before.

I’ll definitely be reaching out to [person they recommended], and I’m going to 

start with [specific action they suggested].

I’ll keep you updated on my progress. If there’s ever anything I can do for you, 

please don’t hesitate to reach out.

Best,

[Your Name]

Within 2–4 weeks: Follow up with a short update: “I did X based on your advice — wanted to share the outcome and say thank you again.”

Every 3–4 months: Stay on their radar with a relevant article, a congratulations on a promotion, or a genuine comment on their post. Relationships, not transactions.

India-Specific Tips

  • Alumni bonds are powerful. IIT, NIT, BITS, DU, IIM alumni are far more likely to respond to a fellow alum — always mention it.
  • WhatsApp is acceptable for follow-ups if they prefer it — many senior professionals in India respond faster there.
  • Regional language can help — a quick “Nandri” (Tamil) or “Dhanyavad” (Hindi) as a warmup with the right contact shows cultural awareness.
  • Don’t ask for referrals in the first call. It’s the single biggest mistake. Let the relationship develop — referrals come naturally after 2–3 touchpoints.

References

  1. LinkedIn India (2024) — India Hiring Trends and Referral Networks — [linkedin.com/business/talent](https://business.linkedin.com/talent-solutions)
  2. Naukri.com Blog (2024) — How Referrals Work in India’s Job Market — [naukri.com/blog](https://www.naukri.com/blog)
  3. Harvard Business Review (2022) — The Right Way to Do Informational Interviews — [hbr.org](https://hbr.org)
  4. Indeed Career Advice (2024) — Informational Interview Questions — [indeed.com/career-advice](https://www.indeed.com/career-advice)
  5. NASSCOM (2024) — India’s Professional Networking Report — [nasscom.in](https://nasscom.in)

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